Billing
Manage subscription details and payment methods.
RecruiterHiring ManagerCompany AdminLast updated February 3, 2026
Purpose
Billing centralizes subscription status, invoices, and payment methods. It is the source of truth for plan details and renewal timing.
This guide explains where to view plan information, update payment methods, and download invoices. It also clarifies common issues that can block billing updates.
Use this page when managing subscriptions, reconciling invoices, or troubleshooting payment problems.
Who This Is For
RecruitersHiring ManagersCompany Admins
Prerequisites
Signed in with access to Billing.
Active subscription or trial.
Key Areas
- Current plan and renewal date.
- Payment method management.
- Invoices and billing history.
Screenshot Placeholders
Billing overview
Billing page showing plan and payment method.
Suggested filename: docs-billing-overview-desktop.png
Billing history
Invoices list with download actions.
Suggested filename: docs-billing-history-desktop.png
Tips
Keep billing contacts updated to avoid missed invoices.
Review plan limits before upgrading.
Troubleshooting
Symptom: Payment method fails to update.
Likely cause: Card validation error.
Fix: Retry with a different payment method.
Likely cause: Card validation error.
Fix: Retry with a different payment method.
Symptom: Billing page is blank.
Likely cause: Subscription data failed to load.
Fix: Refresh the page or contact support.
Likely cause: Subscription data failed to load.
Fix: Refresh the page or contact support.
Related Pages
Reference
Subscription: The plan that governs access and billing terms.