Communicate With Recruiters And Candidates
Use Messages and Notifications to coordinate feedback, updates, and next steps.
RecruiterHiring ManagerCompany AdminLast updated February 3, 2026
Purpose
Communication keeps recruiting and hiring teams aligned on timing, feedback, and decisions. Messages and notifications are the primary tools for that coordination.
This guide clarifies when to use messages versus notes, where to find conversation history, and how notifications link to actions. It helps reduce missed updates and duplicated effort.
Use this workflow when coordinating interviews, feedback, or changes to role requirements.
Who This Is For
RecruitersHiring ManagersCompany Admins
Prerequisites
Access to Messages and Notifications.
Active roles or applications to discuss.
Steps
- Open Messages from the sidebar.
- Select a conversation or start a new one if available.
- Share updates, questions, or next steps with collaborators.
- Use notifications to track required actions.
What Happens Next
Messages update in real time and unread counts appear in the sidebar. Notifications can link directly to the item that needs attention.
Screenshot Placeholders
Messages inbox
Messages view showing conversation list and detail panel.
Suggested filename: docs-messages-inbox-desktop.png
Notifications
Notification panel with unread items and actions.
Suggested filename: docs-notifications-panel-desktop.png
Tips
Keep key decisions documented in application notes.
Use messages for coordination and timing updates.
Troubleshooting
Symptom: Messages are not updating.
Likely cause: Connection or refresh issue.
Fix: Refresh the page and check unread counts.
Likely cause: Connection or refresh issue.
Fix: Refresh the page and check unread counts.
Symptom: I do not see a conversation.
Likely cause: You are not added to that application or role.
Fix: Ask a teammate to add you or share access.
Likely cause: You are not added to that application or role.
Fix: Ask a teammate to add you or share access.
Related Pages
Reference
Notification: An in-app alert that links to an action or update.