Support
We're here to help.
Account questions, billing issues, technical problems, or ideas for the platform. Reach the team that builds and runs Splits Network directly.
Most requests resolved within 4 hours
Support Request
Send us a message
Email Us
General Support
support@splits.networkBilling & Payments
billing@splits.networkPartnerships
partners@splits.networkSupport Hours
Monday - Friday
8 AM - 7 PM EST
Saturday
10 AM - 4 PM EST
Sunday
Closed
Response Time
Account & Billing
< 4 hours
Technical Issues
< 1 business day
Feature Requests
1-2 business days
<4h
Avg. Response Time
99.9%
Platform Uptime
92%
First-Contact Resolution
4.8/5
Support Satisfaction
Need something else?
Head back to your dashboard or browse our documentation for guides on roles, candidates, splits, and billing.